Subtotal:  _____________
Tax rate for NC residents:  7%  ------------------>            Tax:  _____________
**Shipping & Handling:  15% (min. $9.00)  ------------------>   Shipping:  _____________
TOTAL:  _____________

**** Shipping is for standard UPS, USPS or DHL Express Ground. Some items ship oversize DHL Express or Overnite Transportation Motor Freight and require extra shipping. Please call for actual shipping charges on large orders.

Ordering Information -- Terms and Conditions

• All in stock items ship within 2-10 working days of order depending on stock availability and order load (excluding weekends). We typically use UPS and occasionally DHL and the US Post Office. All items go out insured against damages for the content. This is for typical catalog items. Larger items go Motor Freight. Shipping and handling cost represents the cost of shipping, boxes and tubes (sometimes crating of large items), tape, packing materials, and credit card fees.
• Used parts and special order parts (special order parts are defined as parts dyed or painted to your interior color, any upholstery, any headliners, refurbished parts, instrumentation, speedo work, new padded dashes, etc...) usually ship in 3-4 weeks to ship after receipt of order, but can take as long as 6-8 weeks. Most orders that take over 8 weeks will need to be renegotiated.
• Body panels are shipped Motor Freight only
• Some large items will only go DHL - call for shipping cost
• Payment methods are Certified Check, Money Order, and Debit or Credit Card (Visa, Master Card, Discover, & American Express). No personal checks, business checks, or COD's.
• Please send complete shipping address - No Post Office Boxes
• North Carolina residents add 7% sales tax. To be exempt from NC sales tax, you must live out of state or you must be a wholesale account. To be a wholesale account a minimum $5000 initial stocking order must be placed and a tax exempt certificate on file. A minimum of $12,000 per year sales volume must be met in order to keep wholesale account level.
• All sales are FINAL. There are no warranties on any items in this catalog unless otherwise stated (for example...reproduction weatherstrip made by Metro has 15 year warranty, weatherstrip made by PUI and Repop have a life time warranty, dash covers have a warranty against cracking only, etc...). Please inquire for specific warranty coverage for the specific part you are interested in purchasing.
• NO GUARANTEE on used parts or dyed or painted parts. We have no control over how these type of parts will be used and many times the parts are not being used as they were intended. There are no performance expectation for these type of parts.
• Damaged packages from UPS, USPS, or DHL must be reported to us within 24 hrs. Please call 1-877-24-DIXIE (1-877-243-4943). Damaged packages from motor freight carriers must be done at the time of delivery and noted on the bill of lading and/or refused if damaged. Once you sign for motor freighted items without noting damage and take possession of it, you release your right to file a claim. The item is yours at that point. Please call us immediately if your package is damaged 1-877-24-DIXIE (1-877-243-4943).
• NO RETURN on SALE items, electrical parts, special order parts (special order parts are defined as parts dyed or painted to your interior color, any upholstery, any headliners, refurbished parts, or any part our company decides as an item that we do not want to stock do to low demand...), used body panels that are cut off of cars, used parts of any kind, a part that you altered in ANY way from the way you received it, repaired parts, labor for repaired parts, or dyed (colored) parts.
• Refunds are limited to the amount of purchase. Shipping and handling charges are not refundable. If a package is refused just because you do not want it, shipping both ways will be deducted from your refund plus a restocking fee..
• Our return policy is as follows: You may return any new unaltered part in its original packaging to us within 30 days of receipt of order and you will not be charged a restocking fee and are eligible for a no hassle refund. Returns after 30 days will pay a 20% restock fee (Restock fee pays for credit card fees and handling the part again and paper work.) and receive an in-store credit towards future purchases. No returns or refunds after 60 days of receipt of order for any reason. You must receive a return authorization number to return merchandise for any reason, otherwise your package will be refused and no refund will be given. Return authorization number must be on the outside of the box. New parts must be received with their original packaging and in the same new condition as when they were shipped. Used parts are not returnable. You must insure your returns. If any item is received damaged, no refund will be issued. Any part which in our opinion, shows evidence of being used or installed contrary to manufacturer's instructions and/or subjected to improper handling, packaging or shipping by the customer will not be eligible for exchange, refund, or warranty consideration. We reserve the right to charge a restocking fee, to issue a refund or not, or refuse or make any exceptions that may be necessary per transaction.
• A 100% deposit is required on all special orders. Deposits are not refundable.
• If orders are returned as undeliverable address, you will be charged additional shipping to re-ship your order.
• Parts are subject to price change without notice.
• Parts may be discontinued without notice.
• No shipments outside the U.S.A. except for small items that can go US Post Office or UPS.
• All orders MUST be paid in U.S.A. Funds. (NO FOREIGN CURRENCY)
• There is a $20 fee for cancelled orders once in process to cover credit card fees and time to handle paper work and phone calls..
• There is a $30 fee for all returned checks or credit card charge backs.
• Ignorance, no knowledge of, or simply failure to read these terms and conditions are not our responsibility.
• A word about our company. We are a small family company that started around 1995. We treat our customers as we expect to be treated and how we feel that our Lord would expect us to treat you. (That does not mean that the "customer is always right." It means being treated honestly and fairly. We all make mistakes, but we are committed to work together with you to resolve them when they happen occasionally no matter whose fault it was. We really try hard to make all of our customers happy, but sometimes it is impossible in this instant gratification society we live in.) We specialize in getting you the right part not just any part. We want the part to meet or exceed your expectations whenever possible. Many places just want to make a sale and get you off the phone so they can get to the next sale. They really can't help you unless you have a part number out of their catalog. We have the experience of having dismantled over 150 A and G body cars and restored around two dozen of them from various years. We hope our expertise will help you restore your car so that you will take pride in your ride. We do a lot of custom work and manufacturing. These types of services take time. We are not as fast as your large corporate companies who only pump out volume from preset catalog items or some smaller companies who only have a limited inventory to ship from and don't do any manufacturing. Just because you don't get a part when you expect it does not mean that we forgot about you or did not treat you fairly. Some items just take time. Please inquire ahead of time of how long it will be to get your part before you order. Quality parts and patience to do the car right is what turns average restorations into super show stopping head turning automobiles. We take pride in our work and try to be a one stop shop for your car. The following terms and condition of sale are printed for you so that you know in advance what to expect from us. We are growing very rapidly and with time hope to improve on our ship times as we find new qualified people to work for us. Thanks for your business and patience. One last fact about our company. We are committed to funding ministries that spread the Good News of Grace granted to us through Jesus Christ. When you buy from our company, you are in effect financially helping support those who have committed their life to Christian ministry. Thank you for your support. "For God so loved the world, that He gave His only begotten Son (Jesus), that who so ever believed in Him, should not perish, but would have everlasting life." "What would a man profit, if he were to gain the whole world, and yet lose his own soul?"

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